Good operational work takes time.
The biggest improvements rarely come from a one-time project or a report full of recommendations. They come from having someone close enough to the business to understand how things really work, build what is missing, and stay involved long enough to make the changes stick.
That’s why I work through a retainer model.
It gives me the time and space to become part of your team, work alongside your leadership, and focus on what your business needs most — not simply what fits into a project scope.
Operational Baseline
A three-week assessment to understand how your business is operating.
I'll look at your workflows, systems, documentation, communication, policies and people practices, while talking with those who experience it every day.
You'll walk away with a clear picture of what's working, where you're experiencing operational friction, and what needs to change.
Investment: $5,000–$7,500
Six Month Operational Foundation
Six months to build the systems, processes and accountability behind your growth.
I'll work alongside you to strengthen the operational foundation, including:
People — roles, accountability and manager support
Process — workflows, handoffs and standardization
Systems — documentation, knowledge management and tools
Rhythm — meetings, reporting, decision-making and accountability
$7,500/month | Six-month commitment
Embedded COO Retainer
Senior operational leadership
I become part of your leadership team and take ownership of the operational layer of your business — connecting people, processes, systems, communication and priorities so the business runs better.
This is ongoing operational leadership for companies that need an experienced leader but aren't ready for, or don't need, a full-time Director or COO.
Starting at $9,000/month | 10–12 hours/week | Three-month minimum