
When a business grows, complexity grows faster.
Decisions slow down. Accountability blurs. Leaders get pulled into the day-to-day, and no one's left watching the whole picture.
That's where I come in.
I work as a Fractional COO for businesses under 100 employees — bringing senior operational leadership to the moments that matter most, whether you're scaling, restructuring, or outgrowing how you've always run things.
With 20+ years leading operations, HR, and communications at a senior level, I know how fast things unravel when people, process, and priorities fall out of alignment — and what it takes to bring them back.
I'm not a consultant who hands you a report and walks away. I embed in your business, ask the hard questions, and help you lead with clarity.
You focus on growth. I'll make sure the business can handle it.

Operational structure, not just HR paperwork - role clarity, decision-making authority, and process documentation, because most of what looks like "an HR problem" is actually a structure problem underneath it.
HR infrastructure built for how your business actually runs - employment agreements, performance review systems, onboarding, and policy work designed for field, trades, and operations teams, not adapted from a generic office template.
Building leaders who can actually run the floor - helping supervisors and managers move from "the person who's been here longest" to someone equipped to make decisions, hold people accountable, and communicate clearly
Culture that supports performance, not just morale - creating communication rhythms, accountability, recognition, and employee experiences that keep people engaged, reduce turnover, and build teams people actually want to stay on.
Developed a practical performance management framework, including leadership training, conversation guides, and tracking tools for a family owned business with 80 employees.
Worked with a construction company to build a WCB process for both employees and leaders, including a rollout campaign and signage for the field and office staff.
Worked through complex termination scenarios for long-tenured field and office employees - balancing statutory minimums against common law exposure so leadership could make fully informed decisions, not just compliant ones.
Designed and implemented a complete onboarding program, employee intranet, and HR file management system for an 85-person engineering firm, creating a more consistent employee experience and a centralized source of information

The best way to explore working together is through an initial conversation where we can delve into your specific situation.
Complete the inquiry form or give me a call. Lets talk about what you're struggling with, and what success would look like.
I'll respond within 2 business days to schedule our discovery call.
Based in Calgary, Alberta, Canada but I can support organizations virtually across North America.
Copyright © 2026 Michelle Sadden Consulting - All Rights Reserved.
Powered by GoDaddy