Your business has grown. Your way of running it hasn't.
What worked when you had 15 people doesn't necessarily work at 40. Decisions take longer. Communication gets messy. Processes live in people's heads. Leaders get pulled into problems that shouldn't be theirs to solve.
Eventually, growth starts creating more complexity than the business has the systems to handle.
That's where I come in.
I help growing businesses build the operational structure behind the growth — bringing together people, processes, communication, systems and accountability so the business can run better today and scale more confidently tomorrow.
With 20+ years of senior experience in business operations, HR and employee communication, I don't just identify what's broken. I work alongside you to fix it, build what is missing, and make sure it actually works for your people and your business.
You focus on where the business is going. I'll help make sure the business is ready to get there.

Operational structure, not just HR paperwork - role clarity, decision-making authority, and process documentation, because most of what looks like "an HR problem" is actually a structure problem underneath it.
HR infrastructure built for how your business actually runs - employment agreements, performance review systems, onboarding, and policy work designed for field, trades, and operations teams, not adapted from a generic office template.
Building leaders who can actually run the floor - helping supervisors and managers move from "the person who's been here longest" to someone equipped to make decisions, hold people accountable, and communicate clearly
Culture that supports performance, not just morale - creating communication rhythms, accountability, recognition, and employee experiences that keep people engaged, reduce turnover, and build teams people actually want to stay on.
Developed a practical performance management framework, including leadership training, conversation guides, and tracking tools for a family owned business with 80 employees.
Worked with a construction company to build a WCB process for both employees and leaders, including a rollout campaign and signage for the field and office staff.
Worked through complex termination scenarios for long-tenured field and office employees - balancing statutory minimums against common law exposure so leadership could make fully informed decisions, not just compliant ones.
Designed and implemented a complete onboarding program, employee intranet, and HR file management system for an 85-person engineering firm, creating a more consistent employee experience and a centralized source of information
** Some work samples reflect projects completed in partnership with Lotus Group Consulting

The best way to explore working together is through an initial conversation where we can delve into your specific situation.
Complete the inquiry form or give me a call. Lets talk about what you're struggling with, and what success would look like.
I'll respond within 2 business days to schedule our discovery call.
Based in Calgary, Alberta, Canada but I can support organizations virtually across North America.
Copyright © 2026 Michelle Sadden Consulting - All Rights Reserved.
Powered by GoDaddy